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METAL BALUSTERS
Wholesales Home Stairs Systems

FAQs

Staircase spindle Questions and Answers

What length do the metal spindles/balusters come with?
They come with 44 inches. Please download our pictures for spindles' length.

Can I customize the metal spindles/balusters with different length?
Yes, if you know the length you require us to cut, we will cut it to the right lengh at no additional cost.

Can the metal spindles/balusters be used for outdoor?
No, our metal spindles/balusters are for in-door-use only.

What are the distance between 2 knobs on the metal spindles?
Our standard distance of 2 knobs is 21 inches. It can be customized to customer's size if required.
Please download and refer to our picture of knob's or knobs' locations.

How deep should the metal spindles when inserting into buttom and top railing?
Insert 1/2 inch depth to the button stairs.
Insert 1 inch depth into button of top railing. The handrail thickness is usually between 1-3/4 and 2 inches.

May I apply adhensive to the metal spindles during installation?
If you choose the right drill bit to make the right drill hole, 5/8 or 3/4 inches, you do not need to apply adhensive. You may apply thin layer of adhensive if you wish.

How long does it take to assembly my orders?
We have most of items in our warehouse and we have our own in house installers. If you order by 10 AM PST, we generally can ship out the same day. It will take generally between 3 and 10 days to arrive depending on the shipping destination in USA,Canada, or UK.

Where do you sell your products to?
We sell our products to USA, Canada, and United Kingdom.

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